1. Introduction

Vastu and Vibes ("we", "us", "our"), operated by Prachiti Paresh Satardekar, respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

When you use our website, book a consultation, request a free Kundali, purchase a report, or contact us, we may collect:

Your name, phone number, email address, and location
Birth details — date, time, and place of birth — used to prepare Kundali and numerology readings
Messages and information you choose to share with us
Payment details processed securely via Razorpay (we do not store your card or bank details)
Basic technical information such as IP address, for security and spam prevention

3. How We Use Your Information

To respond to consultation bookings, free Kundali requests, and contact form submissions
To prepare and deliver your Kundali, numerology, or Vastu reports
To communicate with you via phone, email, or WhatsApp regarding your request
To improve our website and services

4. Sharing of Information

We do not sell, rent, or trade your personal information. Birth details and personal information shared with us are used solely for the purpose of preparing your consultation or report and are kept confidential. Payment information is processed by Razorpay in accordance with their own privacy and security policies.

5. Data Retention

We retain booking, consultation, and order information for as long as necessary to provide our services and maintain business records. You may request deletion of your information by contacting us at prachitisat@gmail.com.

6. Cookies

Our website may use basic cookies for functionality purposes (such as remembering your menu state). We do not use cookies for third-party advertising tracking.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us via email or WhatsApp.

8. Contact Us

For any questions about this Privacy Policy, please contact us at prachitisat@gmail.com or +91 79778 41915.

Privacy Policy